Broadband Incident Report : PONTELAND MUX 001 : DEGRADED SERVICE : Reference 4077 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	4077		Issue :	2
	Detected Date:	04/02/2011		Detected Time:	15:54
	Start Date:	04/02/2011		Start Time:	15:49
	Anticipated Clear Date:	04/02/2011		Anticipated Clear Time:	18:30
	Incident Headline:	PONTELAND MUX 001 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is now on site. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01661 166187

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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/02/2011 17:02