Thursday, February 3, 2011

Broadband Incident Report : GARSTON MUX 101 : DEGRADED SERVICE : Reference 3894 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3894   Issue : 3  
  Detected Date: 03/02/2011   Detected Time: 11:29  
  Start Date: 03/02/2011   Start Time: 09:01  
  Anticipated Clear Date: 03/02/2011   Anticipated Clear Time: 15:15  
     
  Incident Headline: GARSTON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01923
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/02/2011 14:11

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