Broadband Incident Report : : MILTON KEYNES2 EDGE ROUTE SWITCH 15 : PARTIAL LOSS OF SERVICE : Reference 40494 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	40494		Issue :	1
	Detected Date:	15/11/2012		Detected Time:	13:10
	Start Date:	15/11/2012		Start Time:	13:07
	Anticipated Clear Date:	15/11/2012		Anticipated Clear Time:	15:07
	Next Update Date:	15/11/2012		Next Update Time:	14:15
	Incident Headline:	: MILTON KEYNES2 EDGE ROUTE SWITCH 15 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Operational team are carrying out initial remote diagnosis.
	Dialling Codes Affected:	01173 01179 01189 01202 01223 01225 01234 01235 01243 01249 01256 01264 01271 01285 01296 01308 01332 01353 01354 01380 01406 01440 01442 01454 01480 01487 01488 01491 01530 01582 01604 01608 01635 01638 01722 01726 01730 01733 01736 01747 01752 01754 01763 01767 01778 01780 01799 01827 01832 01844 01865 01872 01933 01980 0238036 0238045 0238056 0238061 0238062 0238084 0239246 0238061 0238062

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.