Thursday, November 15, 2012

Broadband Incident Report : : MILTON KEYNES2 EDGE ROUTE SWITCH 15 : PARTIAL LOSS OF SERVICE : Reference 40494 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 40494   Issue : FINAL  
  Detected Date: 15/11/2012   Detected Time: 13:10  
  Start Date: 15/11/2012   Start Time: 13:07  
  Actual Clear Date: 15/11/2012   Actual Clear Time: 13:12  
     
  Incident Headline: : MILTON KEYNES2 EDGE ROUTE SWITCH 15 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 13:12 by re-seat of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117301179011890120201223
0122501234012350124301249
0125601264012710128501296
0130801332013530135401380
0140601440014420145401480
0148701488014910153001582
0160401608016350163801722
0172601730017330173601747
0175201754017630176701778
0178001799018270183201844
018650187201933019800238036
02380450238056023806102380620238084
023924602380610238062
 
  Duration: 0 days 00 hours 05 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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