Broadband Incident Report : : READING EDGE SWITCH ROUTER 4 : LOSS OF SERVICE : Reference 40612 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	40612		Issue :	FINAL
	Detected Date:	16/11/2012		Detected Time:	21:19
	Start Date:	16/11/2012		Start Time:	21:08
	Actual Clear Date:	16/11/2012		Actual Clear Time:	21:38
	Incident Headline:	: READING EDGE SWITCH ROUTER 4 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 21:38 by completing a remote reset of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01179 01189 01202 01225 01235 01242 01249 01256 01258 01264 01271 01297 01305 01344 01363 01373 01380 01392 01395 01398 01404 01420 01454 01458 01460 01488 01491 01494 01503 01531 01608 01628 01666 01725 01726 01736 01747 01752 01761 01769 01793 01803 01822 01823 01837 01844 01865 01884 01929 01934 01935 01980 01993 0238025 0238026 0238027 0238036 0238046 0238081 0238090 0238036 0238046 0238081
	Duration:	0 days 00 hours 30 minutes

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