Thursday, June 13, 2013

Broadband Incident Report : : BIRMINGHAM NODE 10185 : DEGRADE OF SERVICE : Reference 25635 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25635   Issue : 3  
  Detected Date: 13/06/2013   Detected Time: 08:36  
  Start Date: 13/06/2013   Start Time: 08:36  
  Anticipated Clear Date: 13/06/2013   Anticipated Clear Time: 13:00  
  Next Update Date: 13/06/2013   Next Update Time: 13:00  
     
  Incident Headline: : BIRMINGHAM NODE 10185 : DEGRADE OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Engineer on site collecting the spare hardware, which he will replace under the direction of operational team. There will be no further updates until service is restored.
 
  Dialling Codes Affected:
0115901162011890120501207
0120801209012125012133012134
01213501239012420124401248
0124901267012690127001271
0127501278012830128501286
0129001291012920129701299
0132601335013480135201357
0136001363013640136701369
0138001386013870138901392
01404014060140701409014133
0143601437014430144601452
0145301454014580146501476
0148001487014900149201495
0149701499015050152701529
0153101538015430154401546
0154701548015540155501556
0155701558015590156201563
0156601568015700157201576
0158101583015840158601588
0159101594015980160001604
0163101633016390164301646
0165001654016550165601664
0166601672016750168401686
0168801690016910174301745
0174601749017520175401758
0176101766017760178001782
0178501788017890179001792
0179301803018220182301824
0182701829018320183401837
0184001858018660187201873
0188001884018850188601889
0189901902019050192601934
0193501938019390194801949
0195201963019700197401978
0198101982019840198801989
02920810292084029208502920860292088
02920890292086
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: