Broadband Incident Report : : MULTIPLE CIRCUITS : DEGRADED SERVICE : Reference 25696 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25696		Issue :	FINAL
	Detected Date:	13/06/2013		Detected Time:	16:30
	Start Date:	13/06/2013		Start Time:	15:14
	Actual Clear Date:	13/06/2013		Actual Clear Time:	17:08
	Incident Headline:	: MULTIPLE CIRCUITS : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 17:08 by completing a remote reset of software. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01227 01273 01277 01328 01424 01435 01449 01454 01463 01472 01508 01509 01524 01562 01565 01604 01702 01709 01768 01778 01825 01828 01842 01886 01903 01934 0247626 0247640
	Duration:	0 days 01 hours 54 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.