Broadband Incident Report : : BRISTOL NODE 11180 : PARTIAL LOSS OF SERVICE : Reference 29956 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29956		Issue :	1
	Detected Date:	13/07/2013		Detected Time:	09:54
	Start Date:	13/07/2013		Start Time:	09:54
	Anticipated Clear Date:	13/07/2013		Anticipated Clear Time:	11:00
	Next Update Date:	13/07/2013		Next Update Time:	11:00
	Incident Headline:	: BRISTOL NODE 11180 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Emergency remote card reset in progress. Estimated time of repair is unknown. Next update will be at 11:00.
	Dialling Codes Affected:	01173 01179 01189 01249 01252 01253 01264 01273 01278 01303 01425 01454 01458 01494 01502 01544 01548 01726 01727 01784 01788 01865 01869 01932 01980 01983 0207374 0207581 0207589 0207627 0207734 0208202 0208748 0208863 0239258 0207734 0208202 0208748 0208863

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.