Broadband Incident Report : : ESR9.BIRMINGHAM6 AND ERX4.BIRMINGHAM2 : LOSS OF SERVICE : Reference 28864 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28864		Issue :	3
	Detected Date:	06/07/2013		Detected Time:	22:02
	Start Date:	06/07/2013		Start Time:	22:02
	Anticipated Clear Date:	07/07/2013		Anticipated Clear Time:	03:15
	Next Update Date:	07/07/2013		Next Update Time:	03:15
	Incident Headline:	: ESR9.BIRMINGHAM6 AND ERX4.BIRMINGHAM2 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	An engineer is on site and awaiting a card delivery which is imminent. Once received card will be changed over. Expected time of repair is unknown at present. Next update will be at 03.15 or sooner if significant progress made.
	Dialling Codes Affected:	01162 01163 012124 012131 012132 012137 012142 012150 012152 012153 012155 012156 012158 012160 012168 012173 012174 012175 012176 012177 01242 01252 01269 01283 01285 01291 01386 01432 01437 01443 01446 01452 01453 01455 01477 01495 01509 01527 01536 01538 01543 01562 01564 01568 01570 01572 01594 01600 01633 01646 01656 01664 01675 01676 01684 01686 01743 01746 01785 01789 01792 01827 01858 01874 01886 01889 01902 01905 01922 01926 01952 0247626 0247630 0247631 0247649 0247658 0247663 0247664 0247666 0247667 0247668 0247670 0247672 0247673 0247674 0247704 0247767 0292021 0292022 0292030 0292033 0292040 0292045 0292046 0292047 0292048 0292049 0292051 0292069 0292075 0292076 0292081 0292086 0292088 LLCM0 0292086 0292088

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.