Saturday, July 13, 2013

Broadband Incident Report : : BRISTOL NODE 11180 : PARTIAL LOSS OF SERVICE : Reference 29956 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29956   Issue : FINAL  
  Detected Date: 13/07/2013   Detected Time: 09:54  
  Start Date: 13/07/2013   Start Time: 09:54  
  Actual Clear Date: 13/07/2013   Actual Clear Time: 09:57  
     
  Incident Headline: : BRISTOL NODE 11180 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service restored at 09:57 after a remote card reset was performed.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0117301179011890124901252
0125301264012730127801303
0142501454014580149401502
0154401548017260172701784
0178801865018690193201980
019830207374020758102075890207627
02077340208202020874802088630239258
0207734020820202087480208863
 
  Duration: 0 days 00 hours 03 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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