Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL DEGRADED SERVICE : Reference 29961 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29961		Issue :	FINAL
	Detected Date:	13/07/2013		Detected Time:	12:05
	Start Date:	13/07/2013		Start Time:	12:01
	Actual Clear Date:	13/07/2013		Actual Clear Time:	12:02
	Incident Headline:	: KINGSTON NODE 04001 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 12:02 after a remote reset of a card was performed. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203166 0203274 0208247 0208265 0208287 0208332 0208333 0208334 0208417 0208439 0208488 0208540 0208542 0208543 0208544 0208605 0208704 0208739 0208812 0208870 0208871 0208874 0208875 0208877 0208879 0208940 0208944 0208946 0208947 0208948 0208971 0208946 0208947
	Duration:	0 days 00 hours 01 minutes

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