Broadband Incident Report : : ASHFORD NODE 08019 : POSSIBLE DEGRADED SERVICE : Reference 11020 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11020		Issue :	1
	Detected Date:	27/03/2014		Detected Time:	18:16
	Start Date:	27/03/2014		Start Time:	18:16
	Anticipated Clear Date:	27/03/2014		Anticipated Clear Time:	20:00
	Next Update Date:	27/03/2014		Next Update Time:	20:00
	Incident Headline:	: ASHFORD NODE 08019 : POSSIBLE DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Some end users may experience a degradation in service during emergency work to resolve an issue. There is currently a technical bridge ongoing with the vendor and engineer on site. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01233 01303 01304 01580 01795 01797 01892 01580

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.