Friday, March 28, 2014

Broadband Incident Report : : MILTON KEYNES NODE 02177 : PARTIAL DEGRADED SERVICE : Reference 11145 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11145   Issue : FINAL  
  Detected Date: 28/03/2014   Detected Time: 22:50  
  Start Date: 28/03/2014   Start Time: 22:50  
  Actual Clear Date: 28/03/2014   Actual Clear Time: 23:04  
     
  Incident Headline: : MILTON KEYNES NODE 02177 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service fully restored at 23:04 after a hardware change at Milton Keynes. Incident upgraded to P1 due to customer impact. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120201271012750130501327
0136201458014600146201529
0156601582015980160801643
0174701803018220186501872
018840190801963019930239250
02392520239258023926102392810239287
0239252023925802392610239281
 
  Duration: 0 days 00 hours 14 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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