Broadband Incident Report : : MILTON KEYNES NODE 02177 : PARTIAL DEGRADED SERVICE : Reference 11145 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11145		Issue :	1
	Detected Date:	28/03/2014		Detected Time:	22:50
	Start Date:	28/03/2014		Start Time:	22:50
	Anticipated Clear Date:	29/03/2014		Anticipated Clear Time:	02:00
	Next Update Date:	29/03/2014		Next Update Time:	00:15
	Incident Headline:	: MILTON KEYNES NODE 02177 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Completing initial diagnostics. Root cause and estimated time of repair are not known at present. Next update will be issued upon service restoration or sooner should there be a change in impact.
	Dialling Codes Affected:	01202 01271 01275 01305 01327 01362 01458 01460 01462 01529 01566 01582 01598 01608 01643 01747 01803 01822 01865 01872 01884 01908 01963 01993 0239250 0239252 0239258 0239261 0239281 0239287 0239252 0239258 0239261 0239281

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.