Wednesday, March 26, 2014

Broadband Incident Report : : EDINBURGH 7 EDGE SWITCH ROUTER 28 : LOSS OF SERVICE : Reference 10751 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 10751   Issue : FINAL  
  Detected Date: 26/03/2014   Detected Time: 04:32  
  Start Date: 26/03/2014   Start Time: 04:31  
  Actual Clear Date: 26/03/2014   Actual Clear Time: 05:45  
     
  Incident Headline: : EDINBURGH 7 EDGE SWITCH ROUTER 28 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 05:45 after 2 rectifiers at Edinburgh were power cycled. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122401236012590126101292
0133301334013490135001357
0135801382013830138701388
0141330141350141770143401463
0146401467014750149901539
0154001555015560155701569
0157801581015920159501620
0165501661016700169801750
0176801779017860183801848
0186601875018900189601899
0193101946019680197501988
02827640283087028448802867750286865
02879300287940028794102879630288122
02881640288165028855502886750288676
02887730288774028895402889560289181
0289182028926202894430289753
 
  Duration: 0 days 01 hours 14 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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