Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 12982 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	12982		Issue :	1
	Detected Date:	14/04/2014		Detected Time:	14:25
	Start Date:	14/04/2014		Start Time:	14:25
	Anticipated Clear Date:	14/04/2014		Anticipated Clear Time:	17:30
	Next Update Date:	14/04/2014		Next Update Time:	16:30
	Incident Headline:	: EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Root cause and estimated time of repair are not known at present. An engineer has been tasked to site his ETA is not known at this time. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01207 01228 01236 01292 013131 013133 013134 01324 01358 01388 014143 014195 01464 01505 01539 01561 01563 01698 01700 01770 01771 01852 01856 01890 01950 0282586 0284063 0284376 0287941 To Fo 0282586 0284063 0284376 0287941

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.