Broadband Incident Report : : MANCHESTER NODE 13226 : PARTIAL DEGRADED SERVICE : Reference 13689 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13689		Issue :	1
	Detected Date:	19/04/2014		Detected Time:	19:44
	Start Date:	19/04/2014		Start Time:	19:40
	Anticipated Clear Date:	19/04/2014		Anticipated Clear Time:	23:40
	Next Update Date:	19/04/2014		Next Update Time:	21:40
	Incident Headline:	: MANCHESTER NODE 13226 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Completing initial diagnostics. Root cause and estimated time of repair are not known at present. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01248 01254 01274 01283 01286 01407 01422 01524 01535 016121 016122 016134 016147 016162 016163 016165 016166 016167 016178 016183 01654 01690 01697 01745 01766 01772 01782 01829 01928 01939 01942 01943 01952 01978 01989 01943 01952 01978

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.