Broadband Incident Report : : IRVINE BOURTREE NODE 12006 : PARTIAL LOSS OF SERVICE : Reference 13361 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13361		Issue :	FINAL
	Detected Date:	16/04/2014		Detected Time:	13:31
	Start Date:	16/04/2014		Start Time:	13:31
	Actual Clear Date:	16/04/2014		Actual Clear Time:	17:40
	Incident Headline:	: IRVINE BOURTREE NODE 12006 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 17:40 after a hardware change at Irvine Bourtree. Donor card found on site. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01369 01475 01505 01700 01975 01369 01475 01505 01700
	Duration:	0 days 04 hours 09 minutes

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