Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 12982 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	12982		Issue :	FINAL
	Detected Date:	14/04/2014		Detected Time:	14:25
	Start Date:	14/04/2014		Start Time:	14:25
	Actual Clear Date:	14/04/2014		Actual Clear Time:	15:22
	Incident Headline:	: EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 15:22 following a card change at Edinburgh. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01207 01228 01236 01292 013131 013133 013134 01324 01358 01388 014143 014195 01464 01505 01539 01561 01563 01698 01700 01770 01771 01852 01856 01890 01950 0282586 0284063 0284376 0287941 To Fo 0282586 0284063 0284376 0287941
	Duration:	0 days 00 hours 57 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.