Sunday, October 19, 2014

Broadband Incident Report : : ABERDEENSHIRE MULTIPLE MUXES : LOSS OF SERVICE (CANCELLED) : Reference 39970 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 39970   Issue : FINAL  
  Detected Date: 19/10/2014   Detected Time: 10:30  
  Start Date: 19/10/2014   Start Time: 10:27  
  Actual Clear Date: 19/10/2014   Actual Clear Time: 10:27  
     
  Incident Headline: : ABERDEENSHIRE MULTIPLE MUXES : LOSS OF SERVICE (CANCELLED)  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Incident cancelled. Raised in error. No impact on customer service. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0156101569
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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