Tuesday, October 21, 2014

Broadband Incident Report : CARDIFF STADIUM : EMERGENCY PEW VPN : VEAC 81 : COMPLETED : Reference 39834 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 39834   Issue : FINAL  
  Detected Date: 18/10/2014   Detected Time: 00:18  
  Start Date: 18/10/2014   Start Time: 00:18  
  Actual Clear Date: 18/10/2014   Actual Clear Time: 04:00  
     
  Incident Headline: CARDIFF STADIUM : EMERGENCY PEW VPN : VEAC 81 : COMPLETED  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service has been restored as of 18/10/14 04:00; by completing: a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
 
  Duration: 0 days 03 hours 42 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: