Broadband SERIOUS Incident Report : : WALES, NORTH WEST AND NORTHERN IRELAND AREA : LOSS OF SERVICE : Reference 40212 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	40212		Issue :	2
	Detected Date:	21/10/2014		Detected Time:	06:24
	Start Date:	21/10/2014		Start Time:	06:11
	Anticipated Clear Date:	21/10/2014		Anticipated Clear Time:	08:42
	Next Update Date:	21/10/2014		Next Update Time:	08:42
	Incident Headline:	: WALES, NORTH WEST AND NORTHERN IRELAND AREA : LOSS OF SERVICE
	Incident Details:	On [insert date - 00 Month Year], BT experienced some difficulties with an [insert details of equipment e.g. line card, home gateway router etc] at [insert location of equipment e.g. Node/exchange location etc]. The fault was identified at [insert time] and [if relevant - and was upgraded within BT to a [SI/SSO etc]]. The difficulty was as a result of [insert a paragraph of technical detail].
	Progress Details:
	Dialling Codes Affected:	01254 01432 01524 01531 01568 01584 01588 01591 01743 01942 01952 01981 01989 01995 0282763 0282764 0283085 0283088 0283750 0284481 0284485 0286634 0286638 0286774 0286864 0287084 0287086 0287181 0287775 0287938 0288075 0288122 0288165 0288283 0288284 0288289 0288554 0288556 0288952 0288954 0289751

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