Broadband SERIOUS Incident Report : : WALES, NORTH WEST AND NORTHERN IRELAND AREA : LOSS OF SERVICE : Reference 40212 : Issue 4 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	40212		Issue :	4
	Detected Date:	21/10/2014		Detected Time:	06:24
	Start Date:	21/10/2014		Start Time:	06:11
	Anticipated Clear Date:	21/10/2014		Anticipated Clear Time:	12:10
	Next Update Date:	21/10/2014		Next Update Time:	12:10
	Incident Headline:	: WALES, NORTH WEST AND NORTHERN IRELAND AREA : LOSS OF SERVICE
	Incident Details:	Please see details below.
	Progress Details:	A donor line module has been identified in Leeds and is en route to Manchester with an ETA of 12:00. Also another line module that is lightly loaded with traffic has been identified in Manchester. Checks have been performed to see what service impact will be and it has been identified that there will be a 4 second break in service for 6 X private circuits whilst it reroutes to alternative paths. This is now progressed and the Donor card will be used to restore service. Estimated time of restoration not yet known. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01254 01432 01524 01531 01568 01584 01588 01591 01743 01942 01952 01981 01989 01995 0282763 0282764 0283085 0283088 0283750 0284481 0284485 0286634 0286638 0286774 0286864 0287084 0287086 0287181 0287775 0287938 0288075 0288122 0288165 0288283 0288284 0288289 0288554 0288556 0288952 0288954 0289751

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