Broadband Incident Report : ADSL : MULTIPLE MUXES IN DUNOON AREA : PARTIAL LOSS OF SERVICE : Reference 52199 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	52199		Issue :	FINAL
	Detected Date:	10/11/2015		Detected Time:	01:47
	Start Date:	10/11/2015		Start Time:	01:37
	Actual Clear Date:	10/11/2015		Actual Clear Time:	17:38
	Incident Headline:	ADSL : MULTIPLE MUXES IN DUNOON AREA : PARTIAL LOSS OF SERVICE
	Incident Details:	Loss of internet services for 1659 Broadband customers.
	Closure Details:	This is running as a child case of the parent P1 incident IMT52189/15. Customer service was gradually restored in a managed manner between 13:04 and 17:38 following the remote re-routes of the Broadband bearer services. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01369 01475 01505 01775 To Fo
	Duration:	0 days 16 hours 00 minutes

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