Broadband Incident Report : : NEWTOWNHAMILTON MUX 301 : EMERGENCY PEW : Reference 52291 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	52291		Issue :	1
	Detected Date:	10/11/2015		Detected Time:	09:41
	Start Date:	10/11/2015		Start Time:	09:41
	Anticipated Clear Date:	11/11/2015		Anticipated Clear Time:	06:00
	Next Update Date:	11/11/2015		Next Update Time:	06:00
	Incident Headline:	: NEWTOWNHAMILTON MUX 301 : EMERGENCY PEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	EMERGENCY PEW : Errors have been identified from proactive monitoring on a card in NEWTOWNHAMILTON exchange. The issue is not currently causing major service issues for customers and no fault reports have been received, however it is expected that these errors will become worse and begin to affect customer service. : Emergency Pew for proactive card change between 2am and 6am
	Dialling Codes Affected:	0283087

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