Broadband Incident Report : ADSL :[CONEY WESTON]: MUX 301 : LOSS OF SERVICE : Reference 13388 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13388		Issue :	FINAL
	Detected Date:	20/03/2016		Detected Time:	21:22
	Start Date:	20/03/2016		Start Time:	21:19
	Actual Clear Date:	20/03/2016		Actual Clear Time:	22:45
	Incident Headline:	ADSL :[CONEY WESTON]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Service restored at 22:45 by hardware re-seat at Cambridge. Spares are en route to site and hardware change will be completed during the planned works window once the spare are on site. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01359 01440
	Duration:	0 days 01 hours 25 minutes

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