Broadband Incident Report : : MAENCLOCHOG MUX 001 : LOSS OF SERVICE (CI) : Reference 14369 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14369		Issue :	4
	Detected Date:	26/03/2016		Detected Time:	06:54
	Start Date:	26/03/2016		Start Time:	06:52
	Anticipated Clear Date:	26/03/2016		Anticipated Clear Time:	15:00
	Next Update Date:	26/03/2016		Next Update Time:	14:00
	Incident Headline:	: MAENCLOCHOG MUX 001 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Loss of internet services for 231 Broadband customers. Root cause for this incident is thought to be an SDH issue at Haverfordwest, being managed on parent P1 incident IMT14371/16. The EES engineer is now onsite at Maenclochog assisting with investigations. Root cause and estimated time of repair are unknown at present. Next update will be issued upon a significant development.
	Dialling Codes Affected:	01437

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