Broadband Incident Report : : CALVERHALL DSL 101 : LOSS OF SERVICE : Reference 15929 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15929		Issue :	FINAL
	Detected Date:	28/06/2007		Detected Time:	22:52
	Start Date:	28/06/2007		Start Time:	22:50
	Actual Clear Date:	28/06/2007		Actual Clear Time:	23:19
	Incident Headline:	: CALVERHALL DSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Reset of Application This issue may have been due to an Application Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01948

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System Time Stamp: 28/06/2007 23:50