Tuesday, June 26, 2007

Broadband Incident Report : : GLASGOW MUX 301 : LOSS OF SERVICE : Reference 15720 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15720   Issue : 3  
  Detected Date: 26/06/2007   Detected Time: 14:03  
  Start Date: 26/06/2007   Start Time: 14:02  
  Anticipated Clear Date: 26/06/2007   Anticipated Clear Time: 16:44  
     
  Incident Headline: : GLASGOW MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is now on site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
014124014133014134014135014156
014157014158014134014135
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/06/2007 15:48

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