Saturday, June 30, 2007

Broadband Incident Report : : EAST KILBRIDE MUX 101 : LOSS OF SERVICE : Reference 16020 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16020   Issue : FINAL  
  Detected Date: 30/06/2007   Detected Time: 06:43  
  Start Date: 30/06/2007   Start Time: 06:40  
  Actual Clear Date: 30/06/2007   Actual Clear Time: 08:20  
     
  Incident Headline: : EAST KILBRIDE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a


Connector Reseat

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01355
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/06/2007 08:27

No comments: