Tuesday, June 26, 2007

Broadband Incident Report : : GLASGOW MUX 301 : LOSS OF SERVICE : Reference 15746 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15746   Issue : FINAL  
  Detected Date: 26/06/2007   Detected Time: 16:14  
  Start Date: 26/06/2007   Start Time: 16:14  
  Actual Clear Date: 26/06/2007   Actual Clear Time: 18:20  
     
  Incident Headline: : GLASGOW MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a

Connector Reseat

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
014124014133014134014135014156
014157014158014134014135
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/06/2007 18:54

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