Tuesday, June 26, 2007

Broadband Incident Report : : GLASGOW MUX 301 : LOSS OF SERVICE : Reference 15720 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15720   Issue : 1  
  Detected Date: 26/06/2007   Detected Time: 14:03  
  Start Date: 26/06/2007   Start Time: 14:02  
  Anticipated Clear Date: 26/06/2007   Anticipated Clear Time: 16:02  
     
  Incident Headline: : GLASGOW MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Engineers are making progress towards full restoration of Service.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
014124014133014134014135014156
014157014158014134014135
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 26/06/2007 14:17

No comments: