Friday, June 29, 2007

Broadband Incident Report : : HARLOW MUX 2: LOSS OF MANAGEMENT : Reference 15959 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15959   Issue : FINAL  
  Detected Date: 29/06/2007   Detected Time: 10:22  
  Start Date: 29/06/2007   Start Time: 10:22  
  Actual Clear Date: 29/06/2007   Actual Clear Time: 12:20  
     
  Incident Headline: : HARLOW MUX 2: LOSS OF MANAGEMENT  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a

Reboot Of Application
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01279
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/06/2007 12:29

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