Broadband Incident Report : GLASGOW MUX 101 : LOSS OF SERVICE : Reference 20242 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20242		Issue :	FINAL
	Detected Date:	17/08/2007		Detected Time:	08:20
	Start Date:	17/08/2007		Start Time:	08:18
	Actual Clear Date:	17/08/2007		Actual Clear Time:	18:55
	Incident Headline:	GLASGOW MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Connector Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	014124 014156 014157 014158 014162 014163 014156 014157 014158

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System Time Stamp: 17/08/2007 19:12