Sunday, August 12, 2007

Broadband Incident Report : : LONGFORD MUX 101 : LOSS OF SERVICE : Reference 19792 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19792   Issue : FINAL  
  Detected Date: 12/08/2007   Detected Time: 12:05  
  Start Date: 12/08/2007   Start Time: 12:04  
  Actual Clear Date: 12/08/2007   Actual Clear Time: 12:40  
     
  Incident Headline: : LONGFORD MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a card change.


BT regrets any inconvenience this may have caused.

 
  Dialling Codes Affected:
016128016129016137016161016171
016186016129016137016161
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/08/2007 13:03

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