Broadband Incident Report : : REDDITCH MUX 101: LOSS OF SERVICE : Reference 20343 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20343		Issue :	FINAL
	Detected Date:	18/08/2007		Detected Time:	18:58
	Start Date:	18/08/2007		Start Time:	18:57
	Actual Clear Date:	18/08/2007		Actual Clear Time:	21:25
	Incident Headline:	: REDDITCH MUX 101: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01527

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/08/2007 21:46