Broadband Incident Report : : READING 2 EDGE ROUTE SWITCH 5 : LOSS OF SERVICE : Reference 19941 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19941		Issue :	FINAL
	Detected Date:	14/08/2007		Detected Time:	01:27
	Start Date:	14/08/2007		Start Time:	01:27
	Actual Clear Date:	14/08/2007		Actual Clear Time:	01:28
	Incident Headline:	: READING 2 EDGE ROUTE SWITCH 5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 14/08/2007 02:05