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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||
BT Incident Reference: | 25881 | Issue : | FINAL | |||||||||||||||||
Detected Date: | 17/10/2007 | Detected Time: | 18:55 | |||||||||||||||||
Start Date: | 17/10/2007 | Start Time: | 18:52 | |||||||||||||||||
Actual Clear Date: | 17/10/2007 | Actual Clear Time: | 19:36 | |||||||||||||||||
Incident Headline: | : EALING NODE 04002: PARTIAL LOSS OF SERVICE | |||||||||||||||||||
Incident Details: | Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service on the following DSLAM:Greenford MUX 103. | |||||||||||||||||||
Progress Details: | Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused. | |||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/10/2007 19:49
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