--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------
BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||
BT Incident Reference: | 26053 | Issue : | 1 | ||||||||||||||||||||||
Detected Date: | 19/10/2007 | Detected Time: | 11:59 | ||||||||||||||||||||||
Start Date: | 19/10/2007 | Start Time: | 11:58 | ||||||||||||||||||||||
Anticipated Clear Date: | 19/10/2007 | Anticipated Clear Time: | 14:29 | ||||||||||||||||||||||
Incident Headline: | : IPSWICH 3 NODE 09010: PARTIAL LOSS OF SERVICE | ||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Cards required to change are being couriered to site, estimated time of arrival to site 17:00. Further updates will be provided as soon as possible. | ||||||||||||||||||||||||
Dialling Codes Affected: |
| ||||||||||||||||||||||||
--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 19/10/2007 13:34
No comments:
Post a Comment