Broadband Incident Report : : LEEDS MUX 301 : LOSS OF SERVICE : Reference 25981 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25981		Issue :	FINAL
	Detected Date:	18/10/2007		Detected Time:	15:58
	Start Date:	18/10/2007		Start Time:	15:58
	Actual Clear Date:	18/10/2007		Actual Clear Time:	20:15
	Incident Headline:	: LEEDS MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a warm reboot BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01133

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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/10/2007 20:58