Friday, October 19, 2007

Broadband Incident Report : : IPSWICH 3 NODE 09010: PARTIAL LOSS OF SERVICE : Reference 26053 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26053   Issue : FINAL  
  Detected Date: 19/10/2007   Detected Time: 11:59  
  Start Date: 19/10/2007   Start Time: 11:58  
  Actual Clear Date: 19/10/2007   Actual Clear Time: 14:28  
     
  Incident Headline: : IPSWICH 3 NODE 09010: PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a Card Reseat
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
015001206012550134401376
0137901394014490147301493
0150201508016380172801787
0239245147360163801728
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 14:39

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