Thursday, October 18, 2007

Broadband Incident Report : : LEEDS MUX 301 : LOSS OF SERVICE : Reference 25981 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25981   Issue : 2  
  Detected Date: 18/10/2007   Detected Time: 15:58  
  Start Date: 18/10/2007   Start Time: 15:58  
  Anticipated Clear Date: 18/10/2007   Anticipated Clear Time: 19:08  
     
  Incident Headline: : LEEDS MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Operational teams are completing further diagnostics.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
0113201133
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/10/2007 18:12

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