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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 26026 | Issue : | 1 | ||||||||||||
Detected Date: | 19/10/2007 | Detected Time: | 06:21 | ||||||||||||
Start Date: | 19/10/2007 | Start Time: | 06:20 | ||||||||||||
Anticipated Clear Date: | 19/10/2007 | Anticipated Clear Time: | 08:20 | ||||||||||||
Incident Headline: | : LONDON NORTH PADDINGTON MUX 102 : LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: SANT-F CARD Failed during upgrade. PEW061954 over run. Further updates will be provided as soon as possible. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 06:46
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