Friday, October 19, 2007

Broadband Incident Report : : LONDON NORTH PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : 1  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 08:20  
     
  Incident Headline: : LONDON NORTH PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update: SANT-F CARD Failed during upgrade. PEW061954 over run.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 06:46

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