Thursday, October 9, 2008

Broadband Incident Report : : READING NODE 6 : PARTIAL LOSS OF SERVICE : Reference 24330 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24330   Issue : FINAL  
  Detected Date: 09/10/2008   Detected Time: 12:51  
  Start Date: 09/10/2008   Start Time: 12:51  
  Actual Clear Date: 09/10/2008   Actual Clear Time: 14:13  
     
  Incident Headline: : READING NODE 6 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].




 
  Progress Details: Service has been restored by completing a


Card Change
SELECT ONE OF THE OPTIONS BELOW
an Equipment Failure


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0117301179011890120201208
0125601305013920162801736
0175201872023802102380220238023
02380320238033023803602380610238062
0238063023806502380710238083To Fo
0238063023806502380710238083
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/10/2008 14:49

No comments: