Broadband Incident Report : : READING SOUTH MUX 001: DEGRADED SERVICE : Reference 24323 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24323		Issue :	FINAL
	Detected Date:	09/10/2008		Detected Time:	11:19
	Start Date:	09/10/2008		Start Time:	11:10
	Actual Clear Date:	09/10/2008		Actual Clear Time:	12:17
	Incident Headline:	: READING SOUTH MUX 001: DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Reboot of Software an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01189

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System Time Stamp: 09/10/2008 12:26