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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||||||||||||
BT Incident Reference: | 24330 | Issue : | 2 | ||||||||||||||||||||||||||||||||
Detected Date: | 09/10/2008 | Detected Time: | 12:51 | ||||||||||||||||||||||||||||||||
Start Date: | 09/10/2008 | Start Time: | 12:51 | ||||||||||||||||||||||||||||||||
Anticipated Clear Date: | 09/10/2008 | Anticipated Clear Time: | 14:51 | ||||||||||||||||||||||||||||||||
Incident Headline: | : READING NODE 6 : PARTIAL LOSS OF SERVICE | ||||||||||||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS]. | ||||||||||||||||||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible. | ||||||||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/10/2008 13:20
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