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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||
BT Incident Reference: | 23919 | Issue : | 1 | ||||||||||||||||||||
Detected Date: | 05/10/2008 | Detected Time: | 17:37 | ||||||||||||||||||||
Start Date: | 05/10/2008 | Start Time: | 17:27 | ||||||||||||||||||||
Anticipated Clear Date: | 05/10/2008 | Anticipated Clear Time: | 17:30 | ||||||||||||||||||||
Incident Headline: | SOUTH LONDON MULTIPLE ADSL FAILURES : LOSS OF SERVICE | ||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may have experienced a loss of ADSL Service. | ||||||||||||||||||||||
Progress Details: | Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused. | ||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/10/2008 17:44
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