Broadband Incident Report : SOUTH LONDON MULTIPLE ADSL FAILURES : LOSS OF SERVICE : Reference 23908 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23908		Issue :	FINAL
	Detected Date:	05/10/2008		Detected Time:	12:29
	Start Date:	05/10/2008		Start Time:	12:24
	Actual Clear Date:	05/10/2008		Actual Clear Time:	13:39
	Incident Headline:	SOUTH LONDON MULTIPLE ADSL FAILURES : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to Equipment failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0137 01372 01784 01932 0203072 0208241 0208246 0208704 0208780 0208785 0208788 0208789 LLLS0 LLLW0 NO-VA 0208788 0208789

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System Time Stamp: 05/10/2008 14:05