Friday, November 21, 2008

Broadband Incident Report : CANARY WHARF MUX 106 : LOSS OF SERVICE : Reference 28063 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28063   Issue : FINAL  
  Detected Date: 21/11/2008   Detected Time: 00:41  
  Start Date: 21/11/2008   Start Time: 00:25  
  Actual Clear Date: 21/11/2008   Actual Clear Time: 03:30  
     
  Incident Headline: CANARY WHARF MUX 106 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a power cycle.

This issue may have been due to
an equipment failure.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02030690203222020322902070010207005
02070680207093020716802075100207515
02075170207519020753102075360207537
0207538020771902079870207536
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/11/2008 03:47

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