Saturday, November 22, 2008

Broadband Incident Report : REDDITCH HEADLESS CROSS MUX 101 : LOSS OF SERVICE : Reference 28186 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28186   Issue : FINAL  
  Detected Date: 22/11/2008   Detected Time: 00:58  
  Start Date: 22/11/2008   Start Time: 00:51  
  Actual Clear Date: 22/11/2008   Actual Clear Time: 04:05  
     
  Incident Headline: REDDITCH HEADLESS CROSS MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a power cycle.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01527
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/11/2008 04:52

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